Customer Service

 Welcome at Visiontoys.nl 

 

Always 20.000+ items In-Stock, 

 

How do I place an order?

Order from visiontoys.nl do you do simply by logging in with your account and following the below steps. Do not have an account? Make it first via login/register.

Step 1. Post your articles in your shopping basket;
Step 2. When you have finished shopping, check your order;
Step 3. then you go to complete order;
Step 4. check your personal data and if needed, change your delivery address;
Step 5. When all your information is correct, click pay;
Step 6. Choose how you want to pay and click on order;

 

 

Shippingrates per Country

 

  • Netherlands 6.50 euro
  • Belgium 10 euro
  • Germany 10 euro
  • Luxembourg 15 euro
  • Austria 15 euro
  • Czech Repuplic 17.50 euro
  • Denmark  17.50 euro
  • France 17.50 euro
  • United Kingdom 17.50 euro
  • Sweden 20.00 euro
  • Italia 20.00 euro
  • Spain 22.50 euro
  • Finland 27.50 euro
  • Greece 30.00 euro
  • Ireland 39.50 euro



All prices include taxes.

After sending your parcel you will recieve the trackinginformation to trace your order.

Payment can be made either by transfering payment to our bank account or by PayPal.

Costs for shipping and handling depend on which country you live in, please note that we ship every order traceable and insured to avoid any loss within the postal system. Please note that if you order multiple items at once in 1 order, the shippingcosts will be much lower per item.

Orders like statues, head knockers and other fragile items will sometimes be checked before shipping, to ensure that the item we send you is intact.

It can be that the item you request doesn't have an English packaging, but the EU variant. This can be important if you collect vintage items mint on card. If you have any questions regarding the packaging, please don't hesitate to ask us.

Details of items may vary from pictures.    

Visiontoys can't be hold accountable for damage caused by third parties or misuse of the product.

If you have any questions please visit our FAQ Page, if your questions aren't in the list you can mail them to us, we will send you a reply a.s.a.p.

 

We hope you enjoy our site.

Regards,

Vision Toys & Games

Correspondence adress:

Visiontoys Meihuizenweg 13   9648LN Wildervank The Netherlands

Phone: 0031(0)503116089 Mo/Vr 13:00 / 17:00 h.

 

info@visiontoys.nl

Visiontoys does not assume any liability or responsibility for possible misprints and clerical errors.